Terms & Conditions
Last Updated: 9/24/2024

By opting into our SMS and email marketing services, you agree to these SMS and Email Marketing Terms and Conditions. Please read them carefully.

1. Opting In

By providing your mobile phone number and/or email address, you agree to receive SMS and/or email marketing messages from Erebus Entertainment Incorporated. This may include promotions, product information, updates, and other related content. Message and email frequency may vary depending on your engagement with us and the services we provide.

You may opt in by:

  • Signing up on our website https://hauntedpontiac.hytix.com/
  • Texting a keyword (e.g., "JOIN") to our shortcode 248-290-8000 (for SMS).
  • Completing a form where SMS and/or email consent is requested.

2. Opting Out

You may opt out of receiving SMS or email marketing messages at any time by:

  • For SMS: Texting "STOP" to 248-290-8000 or any other specified number.
  • For Email: Clicking the "Unsubscribe" link at the bottom of any email or contacting our customer support at (248) 332-7884.
  • Upon opting out, you will receive one final confirmation message (SMS or email) confirming that you have been unsubscribed from future communications. After this, no further SMS or email marketing messages will be sent unless you opt back in.

3. Message and Email Frequency

Message and email frequency will depend on your preferences and our current promotions or updates. You may receive messages or emails multiple times per week or month.

4. Message, Data, and Email Rates

  • SMS: Standard message and data rates may apply for any SMS messages sent to or received from us. Contact your wireless service provider for details regarding data and messaging rates.
  • Email: Email communications are free of charge unless otherwise specified by your internet service provider (ISP).

5. Consent

By providing your mobile number and/or email address, you give express written consent to receive SMS and/or email marketing messages from Erebus Entertainment Incorporated at the mobile number and/or email address you provide. This consent includes the use of automated systems or prerecorded messages. Consent to receive marketing text messages or emails is not a condition of any purchase.

6. No Guarantee of Delivery

  • SMS: Delivery of SMS messages is not guaranteed, as it may be affected by your carrier, the network, or technical limitations. We are not responsible for any delays or failures in the delivery of messages.
  • Email: Email delivery may be affected by spam filters, technical limitations, or incorrect email addresses. We are not responsible for any delivery issues.

7. CAN-SPAM Act Compliance for Email

We comply with the CAN-SPAM Act of 2003 for email marketing, which includes the following requirements:

  • We will not use false or misleading header information in our emails.
  • We will not use deceptive subject lines. The subject line will accurately reflect the content of the email.
  • Every email will clearly identify the message as an advertisement unless it is for transactional or relationship purposes.
  • Every email will include our valid physical postal address.
  • Every email will provide clear instructions on how to opt-out of future emails.
  • We will honor opt-out requests promptly (within 10 business days).

8. Privacy Policy

Your privacy is important to us. By opting into SMS and/or email marketing, you agree to our collection, use, and sharing of your personal information as described in our Privacy Policy. https://hauntedpontiac.com/privacy-policy/. We will not sell, rent, or share your mobile number or email address with third parties for their own marketing purposes. Your data will only be used to provide you with services and offers related to Erebus Entertainment Incorporated.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting the updated Terms and Conditions to our website. Continued participation in our SMS or email marketing services after such modifications will constitute your acknowledgment and acceptance of the revised Terms and Conditions.

10. Help

For help or more information:

  • SMS: Text “HELP” to 248-290-8000 or contact our customer service at info@hauntedpontiac.com.
  • Email: Contact our customer service at info@hauntedpontiac.com.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Erebus Entertainment Incorporated
18 S Perry St, Pontiac, MI 48342
(248) 332-7884
info@hauntedpontiac.com